Fresh Fragrances & Cosmetics™ | Customer Reviews, Customer Service, Fresh Coupons Make up, Hair care, Skincare, Cosmetics Guide, FAQ, Beauty Resource Library

Welcome to Fresh! Below are real questions and real responses to our customers. We receive a number of online enquires about skincare, hair care, make up and cosmetics through our online customer support system. Our Customer Service team love receiving these enquiries and we do our best to reply in a timely and informative manner, we love providing suggestions to out of stock items, beauty issues or any issues that our customers may have. We pride ourselves on delivery the best online customer experience, every time!

We thought it would be helpful to list the topics here to serve as a online beauty product resources guide. If you have a question, feel free to contact us!

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Fresh Fragrances & Cosmetics Customer Service & FAQ registry

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17/05/2012	On 19th May you advised that the Sebastian Hydre Shampoo 1000ml was out of stock and expected in 2-3 weeks.It is still temporarily On 19th May you advised (my order # 68224) that the Sebastian Hydre Shampoo 1000ml was out of stock and expected in 2-3 weeks.It is still temporarily out of stock. Can you please advise when stock is expected or will you supply 4 of the 250ml for the 1 ltr price? Thank You Dear Rosemary, Thank you for conacting Fresh Fragrances & Cosmetics. We can confirm that the Hydre Moisturizing Shampoo will be back in stock late May. We do apologise for the delay. To check on the status of this product simply click on the followin link: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=106724 You may also like to consider the following alternatives: AlfaParf Salone The Legendary Collection Real Shampoo (Very Dry Or Damaged Hair), $30.00 http://www.fragrancesandcosmetics.com.au/haircare/AlfaParf_Salone_The_Legendary_Collection_Real_Shampoo__Very_Dry_Or_Damaged_Hair__128663.html DermOrganic Argan Oil Sulfate-Free & Color-Safe Conditioning Shampoo, $42.00 http://www.fragrancesandcosmetics.com.au/haircare/DermOrganic_Argan_Oil_Sulfate_Free___Color_Safe_Conditioning_Shampoo_112886.html Nick Chavez Beverly Hills Moisture Strengthening Shampoo, $21.00 http://www.fragrancesandcosmetics.com.au/haircare/Nick_Chavez_Beverly_Hills_Moisture_Strengthening_Shampoo_127961.html If we have provided you with store credit and you prefer a refund please let us know. We hope this assists your query.
17/05/2012	Hi..I just wondering how long they goona b take to deliver that perfumes.. Thanks Hi..I just wondering how long they goona b take to deliver that perfumes.. Thanks Dear Adil, Thank you for contacting Fresh Fragrances and Cosmetics. Unfortunately we are unable to locate an order under your name and/or your email address. Can you please advise the order number? We can confirm that deliveries take 5-7 working days and are delivered within Australia by Australian Air Express. All parcels are trackable online and a tracking number is emailed upon dispatch. We hope this assists your query.
16/05/2012	Dear sirs, Pls inform me the transport cost in case i would like to buy online the fragrance LUciano soprani Sulky, delivery in Greece city Thessalo Dear sirs, Pls inform me the transport cost in case i would like to buy online the fragrance LUciano soprani Sulky, delivery in Greece city Thessaloniki and the total amount of the voucher. Thank you in advance Dear Vasilis, Thank you for contacting Fresh Fragrances and Cosmetics. We would like to confirm that Fresh offers free shipping worldwide for all orders. All orders are sent via registered post so you will have to sign in order to pick up your order. Delivery takes 5-7 working days. We hope this assists you with your query.
16/05/2012	Hi, I am after a Stila Smudge Pot in brown - there are none on your website, can you order one in for me and if so how much would it be? Regards, Me Hi, I am after a Stila Smudge Pot in brown - there are none on your website, can you order one in for me and if so how much would it be? Regards, Melissa Dear Melissa, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that the Smudge Pots Gel Eye Liner - # 04 Brown by Stila has been discontinued and unfortunately we are no longer able to source it. We do apologise for this. To view our full Stila range simply click on the following link: http://www.fragrancesandcosmetics.com.au/brands/Stila.htm You may however like to consider the following alternatives: Elizabeth Arden Color Intrigue Gel Eyeliner with Brush - Brown, $28.00 http://www.fragrancesandcosmetics.com.au/makeup/Elizabeth_Arden_Color_Intrigue_Gel_Eyeliner_with_Brush___Brown_93360.html Lancome Ink Artliner - # 02 Intense Brown Ink (Unboxed, Without Labelling), $24.00 http://www.fragrancesandcosmetics.com.au/makeup/Lancome_Ink_Artliner_____02_Intense_Brown_Ink__Unboxed__Without_Labelling__135760.html Estee Lauder Double Wear Stay In Place Gel Eyeliner - # 02 Stay Coffee, $36.00 http://www.fragrancesandcosmetics.com.au/makeup/Estee_Lauder_Double_Wear_Stay_In_Place_Gel_Eyeliner_____02_Stay_Coffee_129781.html We hope this assists your query.
15/05/2012	I would like to find out more information about payment options please. I would like to find out more information about payment options please. Dear Teny, Thank you for contacting Fresh Fragrances & Cosmetics. We currently accept Mastercard, VISA, American Express (surcharge applies) and Paypal. As an alternative to Credit Card purchase we do accept Electronic Funds Transfer (EFT). Simply transfer the money via your online banking facility or by visiting a bank into the following account: Bank Details Simple Net BSB: 083-153 Account #: 18-410-2027 Bank: NAB Once you have done this please let us know via email or phone and provide the following details: 1. The items you wish to purchase (detailed product title and size if applicable) 2. Your full name, delivery address and contact phone number 3. EFT transaction details (receipt number or date of transfer) Alternatively you can call us on 03 9445 0309 and we can take your order over the phone for you. We deliver via Australian Air Express and shipping is free of charge. All parcels are trackable online and tracking details are emailed upon dispatch. Deliveries take approximately 5 working days. We hope this assists your query.
15/05/2012	Hi I am looking to buy your MD Formulations products -how can I be sure they are the real product? Hi I am looking to buy your MD Formulations products -how can I be sure they are the real product? Dear Jane, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we have been operating since 2004 and have a large customer base. It is in our best interest not to sell counterfeit products. We can confirm that all our products are authentic. We offer free shipping via Australian Air Express and shipping takes 5-7 working days. All parcels are trackable online and a tracking number is emailed to you upon dispatch. To view our full range of MD Formulations products simply click on the following link: http://www.fragrancesandcosmetics.com.au/brands/MD_Formulations.htm We hope this assists your query.
13/05/2012	Hi, I would like to buy some other stuff from your company. I would be really happy if the order i already made could be combined with the order whic Hi, I would like to buy some other stuff from your company. I would be really happy if the order i already made could be combined with the order which i am going to make and will there be any benefit of buying more products. thank you Dear Aminath, Thank you for contacting Fresh Fragrances & Cosmetics. Unfortunately we are unable to combine orders once they are processed therefore the Lip Saver:Jasmine + Pomegranate + Wild Rose Lip Butter will be dispatched separately to the order you may place, and we do apologise for this. You may also like to consider becoming a loyalty member. Membership is free of charge and you receive 5% off all orders and points towards gift voucher redemptions. The loyalty discount can be as high as 15% therefore the more you spend the more you of a discount you receive. To become a member simply click on the following link: http://www.fragrancesandcosmetics.com.au/clubMemberReg.aspx We hope this assists your query.
13/05/2012	dolce & gabanna #3 l'empratice, chanel allure edt and stella by Stella McCartney Can i get a price for all 3? thanks dolce & gabanna #3 l'empratice, chanel allure edt and stella by Stella McCartney Can i get a price for all 3? thanks Dear Avi, Thank you for contacting Fresh Fragrances & Cosmetics. In order to provide you with an accurate quote can you please specify which bottle sizes you require? These fragrances come in 50ml and 100ml bottles. Once we receive the sizes you require we can then provide you with an accurate quote for you. We look forward to your response so we can assist you further.
11/05/2012	Do you have any idea if and when Dior Addict 737 will be back in stock? Do you have any idea if and when Dior Addict 737 will be back in stock? Dear Velvet, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that the Dior Addict - 737 Contrast Brown has been discontinued and we are no longer able to source it for which we do apologize. You may however like to consider the following alternatives: Bobbi Brown Lip Color - # 22 Sandwash Pink, $33.00 http://www.fragrancesandcosmetics.com.au/makeup/Bobbi_Brown_Lip_Color_____22_Sandwash_Pink_92391.html Christian Dior Rouge Dior Voluptuous Care Lipcolor - No. 434 Samracande Brown, $43.00 http://www.fragrancesandcosmetics.com.au/makeup/Christian_Dior_Rouge_Dior_Voluptuous_Care_Lipcolor___No__434_Samracande_Brown_112748.html Make Up For Ever Rouge Artist Intense Lipstick - #20 (Pearly Rust), $29.00 http://www.fragrancesandcosmetics.com.au/makeup/Make_Up_For_Ever_Rouge_Artist_Intense_Lipstick____20__Pearly_Rust__136225.html We hope this assists your query. PS Forgotten about Mother's Day this Sunday? Don't despair buy mum a gift voucher for free and instant delivery here: http://www.fragrancesandcosmetics.com.au/buy_gift_voucher.aspx
10/05/2012	i was wondering i live in melbourne. can i come and pick the bottle of vicoria secret The fragnance perfume 100ml from your office. thanks i was wondering i live in melbourne. can i come and pick the bottle of vicoria secret The fragnance perfume 100ml from your office. thanks Dear Mukesh, Thank you for contacting Fresh Fragrances & Cosmetics. Unfortunately as we are an online store only we do not allow pick ups from our head office for which we do apologise. We deliver via Australian Air Express and deliveries take 5 working days and are trackable online with free shipping. To view our full range of Victoria Secret fragrances simply click on the following link: http://www.fragrancesandcosmetics.com.au/brands/Victoria_Secret.htm We hope this assists your query. PS Need a Mother's Day gift? Why not treat mum with a gift voucher from Fresh? Click here to find out more: http://www.fragrancesandcosmetics.com.au/buy_gift_voucher.aspx
09/05/2012	If I place an order now for Burberry Brit EDP when would it be delivered to Melbourne Australia? Thanks If I place an order now for Burberry Brit EDP when would it be delivered to Melbourne Australia? Thanks Dear David, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that delivery to Melbourne takes approximately 5 working days. We deliver via our courier Australian Air Express and delivery is free of charge and trackable online. to view our full range of Burberry fragrances simply click on the following link: http://www.fragrancesandcosmetics.com.au/brands/Burberry.htm We hope this assists your query. PS Need a Mother's Day gift? Why not treat mum with a gift voucher from Fresh? Click here to find out more: http://www.fragrancesandcosmetics.com.au/buy_gift_voucher.aspx
08/05/2012	I live in Frankston Victoria, could you please advise how long delivery of Guy Larouche Fidji 100ml eau de toilette would take? If I purchased today I live in Frankston Victoria, could you please advise how long delivery of Guy Larouche Fidji 100ml eau de toilette would take? If I purchased today would I receive it by Friday? Regards, Ken Dear Ken, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that fragrance deliveries take 5 working days via our courier Australian Air Express. Unfortunately as fragrances are now declared as dangerous goods we are unable to ship via express post. All parcels are trackable via https://trackandtrace.aae.com.au/ To view and to purchase this item simply click on the following link: http://www.fragrancesandcosmetics.com.au/women-fragrances/Guy_Laroche_Fidji_Eau_De_Toilette_Spray_7629.html We hope this assists your query.
07/05/2012	Chloe intense perfume Is product 100% genuine and does it come boxed and gift wrapped. Also what is time frame for delivery to Bli Bli 4560 Qld Chloe intense perfume Is product 100% genuine and does it come boxed and gift wrapped. Also what is time frame for delivery to Bli Bli 4560 Qld Dear Duane, Thank you for contacting Fresh Fragrances and Cosmetics. We would like to confirm that all products sold by Fresh are 100% genuine. Unless stated in the product description, all perfumes come boxed. If you would like your order to be gift wrapped, simply select gift at checkout. To view the Chloe Intense Eau De Parfum Spray, simply follow the provided link below: http://www.fragrancesandcosmetics.com.au/prodSearchResult.aspx?brand=Chloe&searchKey=intense Delivery takes 5 - 7 working days for amjor cities, and 7-10 working days for all other cities. More unaccessible locations take 10 - 14 working days. We hope this assists you with your query.
06/05/2012	I own Guerlain Meteorites Voyage Mythic 01 Compact and need a refill. I could find the powder, and it said it takes refills, but couldn't find them o I own Guerlain Meteorites Voyage Mythic 01 Compact and need a refill. I could find the powder, and it said it takes refills, but couldn't find them on your website. Dear Kimberly, Thank you for contacting Fresh Fragrances and Cosmetics. We have contacted our buying department and are awaiting a reply as to when we are expecting to receive more stock in the Guerlain Meteorites Voyage Refill Compact Powder - 01 Mythic . As soon as we have some more information, we will contact you to advise. In the meantime, you may also like to consider the following alternatives: Guerlain Meteorites Perles Illuminating Powder http://www.fragrancesandcosmetics.com.au/makeup/Guerlain_Guerlain___Powder___Meteorites_Perles_Illuminating_Powder.html We hope this assists you with your query.
06/05/2012	May I be notified when Christian Dior - Diorific Lipstick - No. 007 Beige Meow in back in stock? Thank you, Pearl May I be notified when Christian Dior - Diorific Lipstick - No. 007 Beige Meow in back in stock? Thank you, Pearl Dear Pearl, Thank you for contactng Fresh Fragrances and Cosmetics. We have contacted our buying department and are awaiting a reply as to when we are expecting to receive more stock in the Christian Dior Diorific Lipstick - No. 007 Beige Meow. As soon as we have some more information, we will contact you to advise. In the meantime, you may also like to consider the following alternatives: Christian Dior Dior Addict Be Iconic Vibrant Color Spectacular Shine Lipstick - No. 253 Basic http://www.fragrancesandcosmetics.com.au/makeup/Christian_Dior_Dior_Addict_Be_Iconic_Vibrant_Color_Spectacular_Shine_Lipstick___No__253_Basic_122373.html Christian Dior Dior Addict Be Iconic Vibrant Color Spectacular Shine Lipstick - No. 626 Androgyne http://www.fragrancesandcosmetics.com.au/makeup/Christian_Dior_Dior_Addict_Be_Iconic_Vibrant_Color_Spectacular_Shine_Lipstick___No__626_Androgyne_125286.html Chanel Aqualumiere Lipstick - No.69 Jamaica http://www.fragrancesandcosmetics.com.au/makeup/Chanel_Aqualumiere_Lipstick___No_69_Jamaica__Box_Slightly_Defect__136469.html Chanel Aqualumiere Lipstick - No.74 Como http://www.fragrancesandcosmetics.com.au/makeup/Chanel_Aqualumiere_Lipstick___No_74_Como__Box_Slightly_Defect__136462.html YSL Pure Lipstick - No.132 Nude Beige http://www.fragrancesandcosmetics.com.au/makeup/Yves_Saint_Laurent_Pure_Lipstick___No_132_Nude_Beige_74714.html YSL Rouge Volupte (Silky Sensual Radiant Lipstick SPF 15) - No. 01 Nude Beige http://www.fragrancesandcosmetics.com.au/makeup/Yves_Saint_Laurent_Rouge_Volupte__Silky_Sensual_Radiant_Lipstick_SPF_15____No__01_Nude_Beige_91326.html Estee Lauder New Pure Color Lipstick - # 12 Beige (Shimmer) http://www.fragrancesandcosmetics.com.au/makeup/Estee_Lauder_New_Pure_Color_Lipstick_____12_Beige__Shimmer__128721.html Estee Lauder New Pure Color Lipstick - # 86 Tiger Eye (Shimmer) http://www.fragrancesandcosmetics.com.au/makeup/Estee_Lauder_New_Pure_Color_Lipstick_____86_Tiger_Eye__ Dear Pearl, Thank you for contactng Fresh Fragrances and Cosmetics. We have contacted our buying department and are awaiting a reply as to when we are expecting to receive more stock in the Christian Dior Diorific Lipstick - No. 007 Beige Meow. As soon as we have some more information, we will contact you to advise. In the meantime, you may also like to consider the following alternatives: Christian Dior Dior Addict Be Iconic Vibrant Color Spectacular Shine Lipstick - No. 253 Basic http://www.fragrancesandcosmetics.com.au/makeup/Christian_Dior_Dior_Addict_Be_Iconic_Vibrant_Color_Spectacular_Shine_Lipstick___No__253_Basic_122373.html Christian Dior Dior Addict Be Iconic Vibrant Color Spectacular Shine Lipstick - No. 626 Androgyne
06/05/2012	I've never used Valmont Foundation. Would I be able to get a sample of shades to know what is best for my complexion? I've never used Valmont Foundation. Would I be able to get a sample of shades to know what is best for my complexion? Dear Debra, Thank you for contacting Fresh Fragrances and Cosmetics. Unfortunately we do not have samples in the Valmont range. To view the shades we currently have available, simply follow the provided link below: http://www.fragrancesandcosmetics.com.au/makeup/Valmont_Valmont___Complexion___L_Elixir_Des_Glaciers_Teint_Precieux_Foundation.html For more information on this product, please visit the Valmont website. A link is provided below for your convenience: http://www.boutiquevalmont.com/ch/l-elixir-des-glaciers As a guide, if you have pale skin, we would recommend the Ivory shade, if you have pink undertones; the Rosey Beige, if you have yellow undertones; the Sandy Beige, and if you have medium-dark skin, the Amber Beige. We hope this assists you with your query.
05/05/2012	Precision Hydramax Active Moisture Tinted Lotion SPF 15 - # 10 Could you please tell me if this is the sand tinted moisituriser? Thank you, Nicky Precision Hydramax Active Moisture Tinted Lotion SPF 15 - # 10 Could you please tell me if this is the sand tinted moisituriser? Thank you, Nicky Dear Nicola, Thank you for contacting Fresh Fragrances and Cosmetics. We would like to confirm that the Chanel Precision Hydramax Active Moisture Tinted Lotion SPF 15 - # 10 shade is sunlit. To view this prodcut, simply follow the provided link below: http://www.fragrancesandcosmetics.com.au/skincare/Chanel_Precision_Hydramax_Active_Moisture_Tinted_Lotion_SPF_15_____10_90369.html You may also like to consider the following alternatives: Laura Mercier Illuminating Tinted Moisturizer SPF 20 http://www.fragrancesandcosmetics.com.au/makeup/Laura_Mercier_Laura_Mercier___Complexion___Illuminating_Tinted_Moisturizer_SPF_20.html Christian Dior Hydra Life Pro-Youth Skin Tint SPF 20 - # 002 Golden http://www.fragrancesandcosmetics.com.au/skincare/Christian_Dior_Hydra_Life_Pro_Youth_Skin_Tint_SPF_20_____002_Golden_107890.html Clarins Super Restorative Tinted Cream SPF20 http://www.fragrancesandcosmetics.com.au/makeup/Clarins_Clarins___Complexion___Super_Restorative_Tinted_Cream_SPF20.html We hope this assists you with your query.
04/05/2012	just tell me the price of blue mascara Lancome just tell me the price of blue mascara Lancome Dear Sunita, Thank you for contacting Fresh Fragrances and Cosmetics. To view the Lancome Mascaras in blue that we currently have available, simply follow the provided link below: Lancome Hypnose Precious Cells Magnified Volume Cream Mascara - # 03 Densifying Blue $42 http://www.fragrancesandcosmetics.com.au/makeup/Lancome__Hypnose_Precious_Cells_Magnified_Volume_Cream_Mascara_____03_Densifying_Blue_116917.html Lancome Hypnose Precious Cells Magnified Volume Cream Mascara - # 03 Densifying Blue (Unboxed, Without Labeling) $35 http://www.fragrancesandcosmetics.com.au/makeup/Lancome_Hypnose_Precious_Cells_Magnified_Volume_Cream_Mascara_____03_Densifying_Blue__Unboxed__Without_Labeling__135763.html Lancome Virtuose Divine Lasting Curves & Length Mascara - # 03 Bleu Insolent (Unboxed, Without Labeling) $31 http://www.fragrancesandcosmetics.com.au/makeup/Lancome_Virtuose_Divine_Lasting_Curves___Length_Mascara_____03_Bleu_Insolent__Unboxed__Without_Labeling__134745.html All pirces are as listed and shipping is free with all orders. We hope this assists you with your query.
03/05/2012	Hello I would like to know if you deliver products in Portugal and how much the shipping? Hello I would like to know if you deliver products in Portugal and how much the shipping? Dear Roxana, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we do ship to Portugal and that shipping is free of charge. We deliver via registered post and you can track your parcel online. Deliveries take 7-10 working days. To start shopping simply go to http://www.fragrancesandcosmetics.com.au/ We hope this assists your query.
03/05/2012	Hi, if i am using speed post, the 3 days does it only refer to working days such as monday to friday and not weekends? Hi, if i am using speed post, the 3 days does it only refer to working days such as monday to friday and not weekends? Dear Judy, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that 3 day shipping applies to weekdays only and not weekends as couriers do not operate on weekends. We can confirm that express shipping is AU$15.00 and is trackable online. To start shopping simply go to: http://www.fragrancesandcosmetics.com.au/ We hope this assists your query.
03/05/2012	Hello, I would like to know, if you ship to U.S. What would be the price in US dollars for round refill shisaido I40? Hello, I would like to know, if you ship to U.S. What would be the price in US dollars for round refill shisaido I40? Dear Lenny, Thank you for contacting Fresh Fragrances & Cosmetics. To convert to American currency simply enter the price in Australian dollars in www.xe.com and then click on the American dollar sign to convert. The Australian price is $39.00 which equates to $41.00 USD. If you prefer to purchase this item in US currency simply visit our US website by clicking on the following link: http://freshfragrancesandcosmetics.com/makeup/Shiseido_The_MakeUp_Perfect_Smoothing_Compact_Foundation_SPF_15__Refill____I40_Natural_Fair_Ivory_97071.html We offer free shipping worldwide and we ship to USA via USPS. Parcels are trackable and take 5-7 working days. We hope this assists your query.
03/05/2012	Dear i will like to know how many day will take you to deliver six bottles of this item below to WESTERN AUSTRALIA. issey miyake l'eau d'issey pour Dear i will like to know how many day will take you to deliver six bottles of this item below to WESTERN AUSTRALIA. issey miyake l'eau d'issey pour homme edt 125ml Thanks Jay Dear Jay, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that delivery to Western Australia takes approximately 5-7 working days. We ship via Australian Air Express and you can track your parcel online. Items are packaged safely in boxes with padding to ensure no damage occurs via transit. To start shopping simply go to http://www.fragrancesandcosmetics.com.au/ We hope this assists your query.
01/05/2012	I would like to order more New Chic Brilliant lipstick No. 35, but it is again "temporarily out of stock". Can you advise me when it will be availab I would like to order more New Chic Brilliant lipstick No. 35, but it is again "temporarily out of stock". Can you advise me when it will be available? Dear Valerie, Thank you for contacting Fresh Fragrances and Cosmetics. Our buying department has confirmed that we are expecting to receive more stock in the New Chic Brilliant Lipstick # 35 by the beginning of June. We recommend checking the website on a regular basis for stock. In the meantime, you may also like to consider the following alternatives: Clarins Joli Rouge (Long Wearing Moisturizing Lipstick) - # 709 Parisian Pink http://www.fragrancesandcosmetics.com.au/makeup/Clarins_Joli_Rouge__Long_Wearing_Moisturizing_Lipstick______709_Parisian_Pink_77424.html Clinique Long Last Lipstick - No. G4 Lustrous http://www.fragrancesandcosmetics.com.au/makeup/Clinique_Long_Last_Lipstick___No__G4_Lustrous_104688.html Christian Dior Rouge Dior Voluptuous Care Lipcolor - No. 277 Declamation Pink http://www.fragrancesandcosmetics.com.au/makeup/Christian_Dior_Rouge_Dior_Voluptuous_Care_Lipcolor___No__277_Declamation_Pink_114967.html We hope this assists you with your query.
01/05/2012	I wish to buy from your firm but I am interested in the price in US Dollars..all your prices are listed in AUS dollars. Can you please tell me what I wish to buy from your firm but I am interested in the price in US Dollars..all your prices are listed in AUS dollars. Can you please tell me what $52.00 AUS would be in US Dollars? Thank you Dear Linda, Thank you for contacting Fresh Fragrances and Cosmetics. We recommend that you visit our Fresh USA site as all prices are listed in US Dollars. You will also not be charged any international transaction fees. To visit the Fresh USA site, simply follow the provided link below: http://www.freshfragrancesandcosmetics.com/ We hope this assists you with your query.
30/04/2012	Hi, I tried a sample of Estee Lauder double wear make up SPF10 and it came in the colour - 2N2 FRESCO. Estee Lauder have it on their website as well Hi, I tried a sample of Estee Lauder double wear make up SPF10 and it came in the colour - 2N2 FRESCO. Estee Lauder have it on their website as well as different shade names than you have advertised. Is there a different name that you use for 2N2 FRESCO (for eg. is it the same as Tawny)? Please let me know, Thanks. Dear Natalie, Thank you for contacting Fresh Fragrances and Cosmetics. Unfortunately we are currently out of stock in the Estee Lauder Double Wear Stay In Place Makeup SPF 10 - Fresco. We are exepcting to receive new stock within the next 3 weeks, and as soon as this product is back in stock it will become available on the Fresh website for you to purchase. You may also like to consider the following alternatives: Chanel Perfection Lumiere Long Wear Flawless Fluid Make Up SPF 10 http://www.fragrancesandcosmetics.com.au/makeup/Chanel_Chanel___Complexion___Perfection_Lumiere_Long_Wear_Flawless_Fluid_Make_Up_SPF_10.html Laura Mercier Silk Creme Foundation http://www.fragrancesandcosmetics.com.au/makeup/Laura_Mercier_Laura_Mercier___Complexion___Silk_Creme_Foundation.html Shiseido The Makeup Dual Balancing Foundation SPF15 http://www.fragrancesandcosmetics.com.au/makeup/Shiseido_Shiseido___Complexion___The_Makeup_Dual_Balancing_Foundation_SPF15.html We hope this assists you with your query.
26/04/2012	Do you currently or will you be stocking Kate Sommerville skincare range? It is fairly new to Australia but is sold at Becca cosmetics. Thank you. Do you currently or will you be stocking Kate Sommerville skincare range? It is fairly new to Australia but is sold at Becca cosmetics. Thank you. Dear Suz, Thank you for contacting Fresh Fragrances & Cosmetics. Unfortunately we currently do not stock the Kate Sommerville skincare range however we certainly hope to in the near future! We definitely recommend checking our website regularly as we do add new product lines weekly. You may also like to take a look at the following brands we do currently stock: Perricone MD http://www.fragrancesandcosmetics.com.au/brands/Perricone_MD.htm Eve Lom http://www.fragrancesandcosmetics.com.au/brands/Eve_Lom.htm Thalgo http://www.fragrancesandcosmetics.com.au/brands/Thalgo.htm We hope this assists your query.
26/04/2012	Hi... I've just ordered this parfum Very Sexy now thinking that exactly the one in the picture would come (because I bought it some time ago in the USA Hi... I've just ordered this parfum Very Sexy now thinking that exactly the one in the picture would come (because I bought it some time ago in the US and i really really loved the smell) ...but a different version of it came, and it's nothing like it. I would like to send it back. How is this process? This is the one i wanted: http://www.namebrandsperfume.com/images/products/largeimage/VSVSEXN75PSW.jpg And this is the one I got: http://ecx.images-amazon.com/images/I/41-y6NpSjdL._SL500_AA300_.jpg If you have that brown version, I'd be really happy. Otherwise I'd like to send it back. I didn't use it at all, I didn't spray not a single time. Thanks Dear Julia, Thank you for contacting Fresh Fragrances & Cosmetics. We do apologise that you received the incorrect item. We can arrange for a courier to collect the incorrect item for you. Simply let us know the preferred pick up date and address and we will arrange this for you. We can then provide you with a full refund or store credit to purchase the correct item. We once again apologise for the inconvenience and we look forward to your reply.
25/04/2012	Hi Fresh, I would like to order Product 94281 - Indola Innova Repair Shampoo 300mL (http://www.fragrancesandcosmetics.com.au/Product.aspx?ProdId=9428 Hi Fresh, I would like to order Product 94281 - Indola Innova Repair Shampoo 300mL (http://www.fragrancesandcosmetics.com.au/Product.aspx?ProdId=94281) but it is showing temporarily out of stock. Are you able to give me an indication of when you will have more supply in-stock please? Thank you, Alison. Dear Alison, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm we are currently out of stock of the Indola Innova Repair Shampoo 300ml. We are expecting more stock late May and recommend checking our website regularly. For your convenience here is the direct link to the product: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=94281 You may also like to consider the following alternatives: AlfaParf Midollo Di Bamboo Restructuring Shampoo, $50.00 http://www.fragrancesandcosmetics.com.au/haircare/AlfaParf_Midollo_Di_Bamboo_Restructuring_Shampoo_122045.html GHD Nurture Shampoo (For Weak & Damaged Hair), $29.00 http://www.fragrancesandcosmetics.com.au/haircare/GHD_Nurture_Shampoo__For_Weak___Damaged_Hair__124072.html Osmotics FNS Revitalizing Shampoo, $27.00 http://www.fragrancesandcosmetics.com.au/haircare/Osmotics_FNS_Revitalizing_Shampoo_120141.html We hope this assists your query. Don’t forget Mother’s Day Sunday the 13th of May, Fresh has a great range of products for any budget, simply shop online, select a gift card, and we will do the rest!
25/04/2012	ysl/rouge vibration 4 copper beige do you still carry this product. it is discontinued in the us. thanks ysl/rouge vibration 4 copper beige do you still carry this product. it is discontinued in the us. thanks Dear Cathy, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we have limited stock of the Rouge Vibration Lipstick - #04 Copper Beige. To view and to purchase this product simply click on the following link: http://www.fragrancesandcosmetics.com.au/makeup/Yves_Saint_Laurent_Rouge_Vibration_Lipstick____04_Copper_Beige_37366.html We offer free shipping worldwide via USPS to USA. Tracking numbers are sent within 24 hours of dispatch and you can track your parcel online. Deliveries take approximately 5-7 working days. We hope this assists your query. Don’t forget Mother’s Day Sunday the 13th of May, Fresh has a great range of products for any budget, simply shop online, select a gift card, and we will do the rest!
22/04/2012	Hi. Can you please advise when you may receive more Giorgio Armani Acqua Di Gio After Shave Balm. I was advised by your team approx a month ago that Hi. Can you please advise when you may receive more Giorgio Armani Acqua Di Gio After Shave Balm. I was advised by your team approx a month ago that you should be receiving some within 3 weeks but I've noticed it's still temporarily unavailable. My previous order #67329 was cancelled as you had no stock. Thanks :) Dear Lisa, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm we are still currently out of stock of the Acqua Di Gio After Shave Balm. We have been advised that more stock will be available mid May. We do recommend checking our website regularly as we do replenish daily. For your convenience here is the direct link: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=57871 To view our full range of Giorgio Armani products simply click on the following link: http://www.fragrancesandcosmetics.com.au/brands/Giorgio_Armani.htm We hope this assists your query and we do apologise for the delay.
21/04/2012	Hello, Do you have in stock the NARS Carthage lipstick at the moment. I would like to purchase Thank you Janet Hello, Do you have in stock the NARS Carthage lipstick at the moment. I would like to purchase Thank you Janet Dear Janet, Thank you for contacting Fresh Fragrances & Cosmetics. We are currently out of stock of the Pure Matte Lipstick - Carthage. We can confirm we will have more stock mid May and recommend checking our website regularly as we do replenish on a daily basis. For your convenience here is the direct link to the product: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=130844 You may like to consider the following alternatives: Rouge Dior Voluptuous Care Lipcolor - No. 565 Trafalgar Pink, $41.00 http://www.fragrancesandcosmetics.com.au/makeup/Christian_Dior_Rouge_Dior_Voluptuous_Care_Lipcolor___No__565_Trafalgar_Pink_112747.html Estee Lauder Signature Hydra Lustre Lipstick - 76 Pink Kiss (Unboxed), $24.00 http://www.fragrancesandcosmetics.com.au/makeup/Estee_Lauder_Signature_Hydra_Lustre_Lipstick___76_Pink_Kiss__Unboxed__113289.html Chanel Aqualumiere Lipstick - No.78 Moorea (Box Slightly Defect), $39.00 http://www.fragrancesandcosmetics.com.au/makeup/Chanel_Aqualumiere_Lipstick___No_78_Moorea__Box_Slightly_Defect__136472.html We hope this assists your query.
20/04/2012	When will Go Smile Advanced Formula B1 be available? When will Go Smile Advanced Formula B1 be available? Dear Margaret, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that the Advanced Formula B1 has been discontinued and we are no loger able to source it. We do apologise for this. To view our full range of GoSmile products simply click on the following link: http://www.fragrancesandcosmetics.com.au/brands/GoSmile.htm You may also like to consider SuperSmile: http://www.fragrancesandcosmetics.com.au/brands/Supersmile.htm We hope this assists your query.
20/04/2012	how do I order product how do I order product Dear John, Thank you for contacting Fresh Fragrances & Cosmetics. To order simply locate the products you wish to purchase and add to cart. Then click on the checkout button and enter your contact and billing details. We accept Mastercard, Visa, American Express & Paypal. Deliveries take approximately 5-7 working days and shipping is free and trackable online. If you feel uncomfortable placing an order online simply give us a call on 03 9445 0309 and we can take the order over the phone. We hope this assists your query.
20/04/2012	Hi, I am wondering if you sell the range of hydroxatone products? I see you only list one and I am keen to buy some of the products in Melbourne. Hi, I am wondering if you sell the range of hydroxatone products? I see you only list one and I am keen to buy some of the products in Melbourne. Hoping to hear from you soon Janine Dear Janine, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we currently only have one product in stock. We can also confirm that we will be receiving more stock mid May and recommend checking our website regularly. For your convenience here is the direct link: http://www.fragrancesandcosmetics.com.au/brands/Hydroxatone.htm You may also like to consider the following brands: HydroPeptide http://www.fragrancesandcosmetics.com.au/brands/HydroPeptide.htm Klein Becker http://www.fragrancesandcosmetics.com.au/brands/Klein_Becker.htm GoodSkin Labs http://www.fragrancesandcosmetics.com.au/brands/GoodSkin_Labs.htm We hope this assists your query.
20/04/2012	Do you know where I can buy Fresh Tropic of Nectar Blush? I have run out and cannot find it. If it's been discontinued, can you recommend something Do you know where I can buy Fresh Tropic of Nectar Blush? I have run out and cannot find it. If it's been discontinued, can you recommend something close to it. Thank you. Dear Heather, Thank you for contacting Fresh Fragrances & Cosmetics. We are unfortunately unable to source the Blush Powder - Tropic Nectar by Fresh however we do believe it has not been discontinued as yet. You may like to consider the following alternatives: Lancome Blush Subtil Shimmer - No. 20 Peach Fever, $45.00 http://www.fragrancesandcosmetics.com.au/makeup/Lancome_Blush_Subtil_Shimmer___No__20_Peach_Fever_44735.html Make Up For Ever Sculpting Blush Powder Blush - #18 (Satin Light Peach), $35.00 http://www.fragrancesandcosmetics.com.au/makeup/Make_Up_For_Ever_Sculpting_Blush_Powder_Blush____18__Satin_Light_Peach__121772.html Kevyn Aucoin The Creamy Glow - # Pravella (Stunning Petal Pink ), $31.00 http://www.fragrancesandcosmetics.com.au/makeup/Kevyn_Aucoin_The_Creamy_Glow_____Pravella__Stunning_Petal_Pink___134909.html We hope this assists your query.
19/04/2012	I have placd an order for fragrance to pay with a prepaid Visa Card but it would not go through--Could you sort it out please-Thank You I have placd an order for fragrance to pay with a prepaid Visa Card but it would not go through--Could you sort it out please-Thank You Dear Delia, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that you attempted to place order however it was unsuccessful. Please ensure you do not place any spaces in the credit card number section and ensure all details are correct. If you still have difficulties placing the order please call us on 03 9445 0309 and we will happily place the order over the phone. We hope this assists your query.
19/04/2012	looking at ordering 1000ml Keratase. Do you suppply pumps to fit bottles? looking at ordering 1000ml Keratase. Do you suppply pumps to fit bottles? Dear Ann, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that the salon size Kerastase bottles do not come with a pump. Pumps can be easily purchased from stores such as Hair Warehouse, Price Attack, Priceline etc. We offer free shipping via Australian Air Express and is trackable online. Shipping takes approximately 5-7 working days. To view our full range of Kerastase products simply click on the following link: http://www.fragrancesandcosmetics.com.au/brands/Kerastase.htm We hope this assists your query.
17/04/2012	Just wondering if you have a product called 'Diorskin Airflash Spray Foundation'. It is supposed to be fabulous for using on legs. Regards Tracey Bu Just wondering if you have a product called 'Diorskin Airflash Spray Foundation'. It is supposed to be fabulous for using on legs. Regards Tracey Bush Dear Tracey, Thank you for your patience. We can confirm that we are no longer able to source the Diorskin Airflash foundation. We do apologise for the inconvenience. You may still like to consider the following alternatives: Dermablend - Foundation - Leg and Body Cover, $26.00 http://www.fragrancesandcosmetics.com.au/makeup/Dermablend_Dermablend___Foundation___Leg_and_Body_Cover.html HR - Complexion - Color Clone Hydra 24H Nude Finish Foundation SPF 15 , $67.00 http://www.fragrancesandcosmetics.com.au/makeup/Helena_Rubinstein_HR___Complexion___Color_Clone_Hydra_24H_Nude_Finish_Foundation_SPF_15.html Jane Iredale - Complexion - Liquid Mineral A Foundation , $62.00 http://www.fragrancesandcosmetics.com.au/makeup/Jane_Iredale_Jane_Iredale___Complexion___Liquid_Mineral_A_Foundation.html We hope this assists your query. Dear Tracey, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm we are currently out of stock of the Diorskin Airflash foundation. We have contacted our buying department and will advise you of an ETA as soon as possible. We do recommend checking our website regularly as we do replenish on a daily basis. For your convenience here is the direct link to the product: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=45668 You may also like to consider the following alternatives: Dermablend - Foundation - Leg and Body Cover, $26.00 http://www.fragrancesandcosmetics.com.au/makeup/Dermablend_Dermablend___Foundation___Leg_and_Body_Cover.html HR - Complexion - Color Clone Hydra 24H Nude Finish Foundation SPF 15 , $67.00 http://www.fragrancesandcosmetics.com.au/makeup/Helena_Rubinstein_HR___Complexion___Color_Clone_Hydra_24H_Nude_Finish_Foundation_SPF_15.html Jane Iredale - Complexion - Liquid Mineral A Foundation , $62.00 http://www.fragrancesandcosmetics.com.au/makeup/Jane_Iredale_Jane_Iredale___Complexion___Liquid_Mineral_A_Foundation.html We hope this assists your query.
17/04/2012	How can i make my payments if iam staying outside of Australia? How can i make my payments if iam staying outside of Australia? Dear Nancy, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we accept Visa, Mastercard, American Express and Paypal as a form of payment. Unfortunately we are currently unable to accept EFT transactions from overseas however can accept EFT transactions from Australian accounts. To start shopping simply click on the following link: http://www.fragrancesandcosmetics.com.au/ We hope this assists your query.
17/04/2012	Hi I have recently sent back a product and wondered if you had relieved it? Hi I have recently sent back a product and wondered if you had relieved it? Dear Katrina, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we haven't received a product return from you. Can you please advise when you sent back the product and what the tracking number is? We can then check via Australia Post. Can you also confirm which product you are returning? We hope this assists you and we look forward to your response.
16/04/2012	Wish to order Leon Worth Je Reviens 100ml spray (edt)can you supply to Australia before 13th May 2012 Kind regards Ron Wish to order Leon Worth Je Reviens 100ml spray (edt)can you supply to Australia before 13th May 2012 Kind regards Ron Mulliner Dear Ron, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we do have very limited stock of the Je Reviens Eau De Toilette Spray 100ml and recommend placing an order as soon as possible. The cost is $50.00 and we offer free shipping via Australian Air Express. We can also confirm that deliveries take 5-7 working days therefore the parcel will arrive on time. To view and to purchase the is product simply click on the following link: http://www.fragrancesandcosmetics.com.au/women-fragrances/Worth_Paris_Je_Reviens_Eau_De_Toilette_Spray_29328.html If you wish to place the order over hte phone simply call us on 03 9445 0309. We hope this assists your query.
16/04/2012	Please advise if I am able to order on line 2 tubes of Granier nutritoniste ultra lift daily targeted wrinkle traetmnet at $12.00 each without shipp Please advise if I am able to order on line 2 tubes of Granier nutritoniste ultra lift daily targeted wrinkle traetmnet at $12.00 each without shipping charges. I live in Israel Dear Rachel, Thank you for ocntacting Fresh Fragrances & Cosmetics. We can confirm that we do ship to Israel and that shipping is free of charge. Deliveries take 7-10 working days and are trackable online. The total cost for the two products is $24.00 with no additional shipping or handling charged. To view and to purchase these products simply click on the following link: http://www.fragrancesandcosmetics.com.au/skincare/Garnier_Nutritioniste_Ultra_Lift_Daily_Targeted_Wrinkle_Treatment_114104.html We hope this assists your query.
13/04/2012	Hi, my name is Donglin, and I just want to know whether you have M.A.C's pearlglide intense eye liners? thank you Hi, my name is Donglin Wu, and I just want to know whether you have M.A.C's pearlglide intense eye liners? thank you Dear Donglin, Thank you for your patience. We can confirm that we currently are unable to source the Pearlglide Eye Liners by MAC, we do apologise for the inconvenience. You may still like to consider the following alternatives: Mac - Brow & Liner - Eye Khol , $23.00 http://www.fragrancesandcosmetics.com.au/makeup/MAC_Mac___Brow___Liner___Eye_Khol.html Make Up For Ever - Brow & Liner - Khol Pencil, $23.00 http://www.fragrancesandcosmetics.com.au/makeup/Make_Up_For_Ever_Make_Up_For_Ever___Brow___Liner___Khol_Pencil.html Giorgio Armani - Brow & Liner - Smooth Silk Eye Pencil, $37.00 http://www.fragrancesandcosmetics.com.au/makeup/Giorgio_Armani_Giorgio_Armani___Brow___Liner___Smooth_Silk_Eye_Pencil.html We hope this assists your query. Dear Donglin, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we have had the Pearlglide Eye Liners by MAC in the past in two shades only. We are currently out of stock however we have contacted our buying department for a product ETA and will advise you accordingly. We do replenish on a daily basis so we do recommend checking our website regularly. For your convenience here are the links to the two products: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=112613 http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=112614 You may also like to consider the following alternatives: Mac - Brow & Liner - Eye Khol , $23.00 http://www.fragrancesandcosmetics.com.au/makeup/MAC_Mac___Brow___Liner___Eye_Khol.html Make Up For Ever - Brow & Liner - Khol Pencil, $23.00 http://www.fragrancesandcosmetics.com.au/makeup/Make_Up_For_Ever_Make_Up_For_Ever___Brow___Liner___Khol_Pencil.html Giorgio Armani - Brow & Liner - Smooth Silk Eye Pencil, $37.00 http://www.fragrancesandcosmetics.com.au/makeup/Giorgio_Armani_Giorgio_Armani___Brow___Liner___Smooth_Silk_Eye_Pencil.html We hope this assists your query.
13/04/2012	I was just wondering if you had the Shiseido the makeup compact foundation B60 Natural deep beige in the REFILL instead of with case. Thanks Kerri I was just wondering if you had the Shiseido the makeup compact foundation B60 Natural deep beige in the REFILL instead of with case. Thanks Kerri Dear Kerri, Thank you for your patience. We can confirm that the Advanced Hydro Liquid Compact Foundation SPF10 Refill - B60 Natural Deep Beige will be back in stock early May. We recommend checking regularly as we will have limited stock. For your convenience here is the direct link to the product: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=114242 We hope this assists your query. Dear Kerri, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we are currently out fo stock of the Advanced Hydro Liquid Compact Foundation SPF10 Refill - B60 Natural Deep Beige. We have contacted our buying department for an ETA and will advise you accordingly. To check on updates for this product simply click on the following link: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=114242 You may also like to consider the following alternatives: Diorskin Nude Natural Glow Creme Gel Compact Makeup SPF20 - # 030 Medium Beige, $67.00 http://www.fragrancesandcosmetics.com.au/makeup/Christian_Dior_Diorskin_Nude_Natural_Glow_Creme_Gel_Compact_Makeup_SPF20_____030_Medium_Beige_114314.html Clinique Supermoisture Cream Compact Makeup SPF 26 (Case + Refill) - # 03 Fresh Beige, $66.00 http://www.fragrancesandcosmetics.com.au/makeup/Clinique_Supermoisture_Cream_Compact_Makeup_SPF_26__Case___Refill______03_Fresh_Beige_121108.html Estee Lauder Resilience Lift Extreme Ultra Firming Creme Compact Makeup SPF 15 - # 10 Ivory Beige, $62.00 http://www.fragrancesandcosmetics.com.au/makeup/Estee_Lauder_Resilience_Lift_Extreme_Ultra_Firming_Creme_Compact_Makeup_SPF_15_____10_Ivory_Beige_93340.html We hope this assists your query.
12/04/2012	I have been waiting for over 3 weeks for YSL rouge pur #126 to be in stock. How much longer do I wait? I have been waiting for over 3 weeks for YSL rouge pur #126 to be in stock. How much longer do I wait? Dear Helen, Thank you for contacting Fresh Fragrances & Cosmetics. Our buying department has advised that they currently are unable to source this product. We do however recommend checking our website as we do sometimes receive limited supply of a certain product. For your convenience here is the direct link: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=74931 You may also like to consider the following alternatives: Bobbi Brown Lip Color - # 22 Sandwash Pink, $33.00 http://www.fragrancesandcosmetics.com.au/makeup/Bobbi_Brown_Lip_Color_____22_Sandwash_Pink_92391.html Estee Lauder Double Wear Stay In Place Lipstick - # 14 Stay Magonolia, $35.00 http://www.fragrancesandcosmetics.com.au/makeup/Estee_Lauder_Double_Wear_Stay_In_Place_Lipstick_____14_Stay_Magonolia_129762.html Giorgio Armani Sheer Lipstick - # 10 Plum, $40.00 http://www.fragrancesandcosmetics.com.au/makeup/Giorgio_Armani_Sheer_Lipstick_____10_Plum_121248.html We hope this assists your query.
11/04/2012	Hi, i live in sydney. How long does it take for an order to arrive? Thank you. Aleks Hi, i live in sydney. How long does it take for an order to arrive? Thank you. Aleks Dear Aleks, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm we ship for free worldwide and within Australia we use Australian Air Express. Deliveries take 5 working days and are trackable online. Should you wish to use express post for delivery within 3 working days this service is an additional $15.00 and excludes fragrances. To start shopping simply go to http://www.fragrancesandcosmetics.com.au/ We hope this assists your query.
11/04/2012	Want to buy 24 Karat Gold Dust Shimmer Powder - Aquamarin.Whats its cost in Rupees? Want to buy 24 Karat Gold Dust Shimmer Powder - Aquamarin.Whats its cost in Rupees? Dear Amandeep, Thank you for contacting Fresh Fragrances & Cosmetics. Unfortunately we are currently unable to ship to India therefore we are unable tp provide you with a quote however if you wish to convert currencies we highly recommend www.xe.com. We hope this assists your query and we do apologise for the inconvenience.
11/04/2012	Hi Are all you products authentic from the manufacturer or purchased from a 'reliable' distributer? Thank you Hi Are all you products authentic from the manufacturer or purchased from a 'reliable' distributer? Thank you Dear Lexie, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we purchase both from the manufacturer and reliable distributors. We have been operating online for more than 7 years and have a large customer base. We do not sell counterfeit products. Is there a particular product you require more information on? If you can let us know we will gadly assist you. We ship free of charge via Australian Air Express and all parcels are trackable online. Deliveries take 5 working days. We hope this assists your query.
11/04/2012	Hi, Re: Angel Innocent Delicate Body Lotion Is this product a Body Lotion or a Body Milk. Description says Body Lotion but photo shows Body Milk. Hi, Re: Angel Innocent Delicate Body Lotion Is this product a Body Lotion or a Body Milk. Description says Body Lotion but photo shows Body Milk. Thanks, Dear Sorin, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm the product is a body lotion. Unfortunately the incorrect image is displaying and we appreciate you letting us know. We have asked our IT team to rectify this as soon as possible. We hope this assists your query and we do apologise for any inconvenience this may have caused.
10/04/2012	Also......you state AUD$50.00 as the RRP for the Hand washes and Hand lotions and you "discount to AUD$40.00). Yet the Molton Brown shop and David J Also......you state AUD$50.00 as the RRP for the Hand washes and Hand lotions and you "discount to AUD$40.00). Yet the Molton Brown shop and David Jones sell all the washes and lotions for $39.00. Dear Caroline, Thank you for contacting Fresh Fragrances & Cosmetics. We are aware that our RRP prices are incorrect and we are working our way through our products to ensure RRP prices are corrected and we appreciate you letting us know. We can confirm that we also offer a 5% loyalty club discount and points towards gift voucher redemptions. This is all free of charge and we offer free shipping worldwide. We therefore believe we are better value for money than department stores. To join simply go to http://www.fragrancesandcosmetics.com.au/clubMemberReg.aspx Also please note that our prices fluctuate on a day to day basis due to currency exchange rates. We hope this assists your query.
06/04/2012	Hi, Do you offer layby on your fragrances as a payment option? Kind Regards, Dailin Hi, Do you offer layby on your fragrances as a payment option? Kind Regards, Dailin Dear Dailin, Thank you for contacting Fresh Fragrances & Cosmetics. Unfortunately we currently do not offer a layby service for our products. We do however accept direct deposit, Paypal and major credit cards. We also offer free shipping and free gift wrapping. Deliveries are sent via courier and take 5-7 working days. We hope this assists your query.
04/04/2012	Dear Paula, I have set up a paypal account which takes a couple of days to complete varification but seems not to work with my debit card. I have us Dear Paula, I have set up a paypal account which takes a couple of days to complete varification but seems not to work with my debit card. I have used my visa card for my order instead. Thank you for your assistance and patience. REgards Gail Killen Dear Gail, Thank you for contacting Fresh Fragrances & Cosmetics. I can confirm your order went through successfully and will be dispatched tonight. If there are any issues please contact me directly on 03 9445 0309. Wishing you a lovely Easter Break!
04/04/2012	In december I purchased Silk Therapy 17 Miracle Leave-in conditioner. I wish to purchase more but cannot find on your website - do you still stock t In december I purchased Silk Therapy 17 Miracle Leave-in conditioner. I wish to purchase more but cannot find on your website - do you still stock this. My order number was 63997 on 14/12/2011 Dear Patricia, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we are currently out of stock of the Silk Therapy 17 Miracle Leave-In Conditioner. We will be receiving more stock late April and recommend checking our website regularly. For your convenience here is the direct link to the product: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=101881 You may also like to consider the following alternatives: DermOrganic Argan Oil Intensive Hair Repair Masque, $22.00 http://www.fragrancesandcosmetics.com.au/haircare/DermOrganic_Argan_Oil_Intensive_Hair_Repair_Masque_112883.html Nick Chavez Plump 'N Thick Leave In Thickening Creme Conditioner, $24.00 http://www.fragrancesandcosmetics.com.au/haircare/Nick_Chavez_Beverly_Hills_Plump__N_Thick_Leave_In_Thickening_Creme_Conditioner_127952.html Tigi Bed Head Ego Boost - Split End Mender & Leave-in Conditioner, $21.00 http://www.fragrancesandcosmetics.com.au/haircare/Tigi_Bed_Head_Ego_Boost___Split_End_Mender___Leave_in_Conditioner_87163.html We hope this assists your query.
03/04/2012	Hi I am looking for Clarins Foundation Skin Illusion #110 honey. I found the product but not the color I am after. Is there a chance to get it? Thank Hi I am looking for Clarins Foundation Skin Illusion #110 honey. I found the product but not the color I am after. Is there a chance to get it? Thanks, Erna Dear Erna, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we are currently out of stock of the Skin Illusion Natural Radiance Foundation SPF 10 - # 110 Honey however as this is a new product, it will be back in stock within 2 weeks. We do recommend you check our website regularly as we replenish daily. For your convenience here is the direct link to the product: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=131771 You may also like to consider the following alternatives: Givenchy Photo Perfexion Fluid Foundation SPF 20 - # 6 Perfect Honey, $60.00 http://www.fragrancesandcosmetics.com.au/makeup/Givenchy_Photo_Perfexion_Fluid_Foundation_SPF_20_____6_Perfect_Honey_97970.html Helena Rubinstein Instant V Lift Sculpting Foundation SPF 20 - # 15 Gold Honey, $76.00 http://www.fragrancesandcosmetics.com.au/makeup/Helena_Rubinstein_Instant_V_Lift_Sculpting_Foundation_SPF_20_____15_Gold_Honey_101869.html Clinique Even Better Makeup SPF15 (Dry Combinationl to Combination Oily) - No. 06 Honey, $44.00 http://www.fragrancesandcosmetics.com.au/makeup/Clinique_Even_Better_Makeup_SPF15__Dry_Combinationl_to_Combination_Oily____No__06_Honey_93140.html We hope this assists your query.
01/04/2012	Heavily discounted products?! Your products are at least 20-30% MORE than what retailers charge for them. I work for Clarins and the prices that yo Heavily discounted products?! Your products are at least 20-30% MORE than what retailers charge for them. I work for Clarins and the prices that you are asking for are significantly more! Not only that, some of the products you are selling have been discontinued for years! I think I'll pass on this rip off of a site. Dear Michelle, Thank you for contacting Fresh Fragrances & Cosmetics. Please note that we are based in Australia where due to our remote location all beauty products are far more expensive than the USA. We believe our prices in the Australian market are highly competitive and we provide excellent customer service. Should you require further information on our website please don't hesitate to email us back.
01/04/2012	Dear www.fragrancesandcosmetics.com.au I am interested in you store. And I have some questions . 1.do you sell Biotherm perfume?and are they real? 2 Dear www.fragrancesandcosmetics.com.au I am interested in you store. And I have some questions . 1.do you sell Biotherm perfume?and are they real? 2.where are you selling from? 3.do you arrange delivery to Europe? especially Germany 4.I am from Europe,and How long will it take for getting my order? Your early reply will be highly appreciated. Regards Jenny Dear Jenny, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that all our products are original and not counterfeit. We have been operating online for more than 7 years and have a large customer base. Unfortunately due to customs restrictions we are unable to ship to Germany. We do apologise for the inconvenience.
01/04/2012	Hi guys, can you please let me know if you can get in the la prairie age management eye repair 15ml and also the la prarie cellular bust and decollet Hi guys, can you please let me know if you can get in the la prairie age management eye repair 15ml and also the la prarie cellular bust and decollete complex 50ml? Many thanks, deb :) Dear Debra, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that both products are currently out of stock. Unfortunately our buying department is currently unable to source these products. We do however recommend checking our website regularly as we may be able to receive further stock in the future. Here are the direct links to the products: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=16933 http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=66743 You may also like to consider the following alternatives: Cellex-C Lift Effect Serum Neck and Decollete, $155.00 http://www.fragrancesandcosmetics.com.au/skincare/Cellex_C_Lift_Effect_Serum_Neck_and_Decollete_134873.html Methode Jeanne Piaubert Decollete 3D+ - Plumping Up Care For The Bust Ultra Concentrated, $203.00 http://www.fragrancesandcosmetics.com.au/skincare/Methode_Jeanne_Piaubert_Decollete_3D____Plumping_Up_Care_For_The_Bust_Ultra_Concentrated_80585.html By Terry Clarte De Rose Firming Radiant-Lift Eye Serum, $101.00 http://www.fragrancesandcosmetics.com.au/skincare/By_Terry_Clarte_De_Rose_Firming_Radiant_Lift_Eye_Serum_131367.html DDF Bio-Moisture Eye Serum, $117.00 http://www.fragrancesandcosmetics.com.au/skincare/DDF_Bio_Moisture_Eye_Serum_124312.html We hope this assists your query.
31/03/2012	Hello, I issued the order, and there is still no information about my order. I would like to receive information about my order. Hello, I issued the order, and there is still no information about my order. I would like to receive information about my order. Dear Valentina, Thank you for contacting Fresh Fragrances & Cosmetics. As your order did not pass our security checks, your order was cancelled and refunded. We do apologise for the inconvenience.
29/03/2012	Dear Sir/Madam, I am interested in purchasing a few products. The one that I would like to purchase immediately is: Cerruti 1881 Eau De Toilette Spr Dear Sir/Madam, I am interested in purchasing a few products. The one that I would like to purchase immediately is: Cerruti 1881 Eau De Toilette Spray Size 100ml/3.3oz Category Ladies Fragrance Price (AUD) $65.00 Please inform me whether the perfumes/EDT/EDP you are selling are packed in sealed boxes or not, and whether the products are original (whether they have information "made in Italy" "made in France", etc., etc. on the bottles)? Your response would be greatly appreciated as I am trying to spare myself from troubles of return and yourself - from refund. Can customers pay via PayPal when buying from FRESH? Thank you very much in advance, Marina Dear Marina, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that the Cerruti 1881 Eau De Toilette Spray is Eau De Toilette Spray (EDT) and is sealed in a box unless the title and the description of the product state otherwise. We do sometimes sell unboxed fragrances however if the title of the product does not state this then the product is sealed and boxed. We can confirm all products are authentic and we do not sell counterfeit products. We have been operating online for more than 7 years and have a large customer base. To view and to purchase this product simply click on the following link: http://www.fragrancesandcosmetics.com.au/women-fragrances/Cerruti_Cerruti_1881_Eau_De_Toilette_Spray_21623.html We offer free shipping via Australian Air Express which is trackable online. Deliveries take 5 working days. We hope this assists your query.
28/03/2012	Just wondering if you stock the Chantecaille Faux Cils mascara? Just wondering if you stock the Chantecaille Faux Cils mascara? Dear Stina, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm we are currently out of stock of the Chantecaille Faux Cils mascara. We expect more stock mid to late April and recommend you check our website regularly as we do replenish daily. For your convenience here is the direct link to the product: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=106115 You may also like to consider the following alternatives: Estee Lauder Sumptuous Bold Volume Lifting Mascara - # 01 Black, $38.00 http://www.fragrancesandcosmetics.com.au/makeup/Estee_Lauder_Sumptuous_Bold_Volume_Lifting_Mascara_____01_Black_85358.html Chanel Inimitable Extreme Dimensionnel Mascara Rinsable - # 10 Pure Black, $52.00 http://www.fragrancesandcosmetics.com.au/makeup/Chanel_Inimitable_Extreme_Dimensionnel_Mascara_Rinsable_____10_Pure_Black_125274.html YSL Mascara Volume Effet Faux Cils (Luxurious Mascara) - # 01 High Density Black, $43.00 http://www.fragrancesandcosmetics.com.au/makeup/Yves_Saint_Laurent_Mascara_Volume_Effet_Faux_Cils__Luxurious_Mascara______01_High_Density_Black_78735.html We hope this assists your query.
28/03/2012	Hello, Just wondering if you have in stock, By Terry: Baume de Rose Jar SPF15 and Baume de Rose Lip Care Wand SPF15 Thanks Katrina Hello, Just wondering if you have in stock, By Terry: Baume de Rose Jar SPF15 and Baume de Rose Lip Care Wand SPF15 Thanks Katrina DEar Katrina, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we are currently out of stock of both of the requested products. We do anticipate we will have more stock mid to late April and recommend checking our website regularly. For your convenience here are the direct links to the products: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=120198 http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=120199 You may also like to consider the following alternatives: Elizabeth Arden Eight Hour Cream Lip Protectant Stick SPF 15 (Jewel Collection), $24.00 http://www.fragrancesandcosmetics.com.au/skincare/Elizabeth_Arden_Eight_Hour_Cream_Lip_Protectant_Stick_SPF_15__Jewel_Collection__134220.html Frsh Sugar Passion Lip Treatment SPF 15, $32.00 http://www.fragrancesandcosmetics.com.au/skincare/Fresh_Sugar_Passion_Lip_Treatment_SPF_15_135525.html Kiehl's Lip Balm SPF 15 - Hue No. 58B (Petrolatum Lip Protectant), $18.00 http://www.fragrancesandcosmetics.com.au/skincare/Kiehl_s_Lip_Balm_SPF_15___Hue_No__58B___Petrolatum_Lip_Protectant__58345.html We hope this assists your query.
28/03/2012	Could you advise on what dermalogical product I have ordered in the last 2 orders. I thought I placed on order last week but it must not have gone th Could you advise on what dermalogical product I have ordered in the last 2 orders. I thought I placed on order last week but it must not have gone through. Dear Debra, Thank you for contacting Fresh Fragrances & Cosmetics. Unfortunately we did not receive an order from you last week. We can confirm in your past orders you have purchased the following: Age Smart Dynamic Skin Recovery SPF 30 http://www.fragrancesandcosmetics.com.au/skincare/Dermalogica_Age_Smart_Dynamic_Skin_Recovery_SPF_30_72037.html Age Smart Kit: Cleanser 30ml+ Mist 30ml+ Scrub15ml+ Power Firm 5ml+ MAP-15 + Day Cr. + Lip Cr. + Bag http://www.fragrancesandcosmetics.com.au/skincare/Dermalogica_Age_Smart_Kit__Cleanser_30ml__Mist_30ml__Scrub15ml__Power_Firm_5ml__MAP_15___Day_Cr____Lip_Cr____Bag_75487.html We hope this assists your query.
28/03/2012	I do not have an order number as i did not receive a confirmation email but the payment has still been debited. This is the reference that shows on m I do not have an order number as i did not receive a confirmation email but the payment has still been debited. This is the reference that shows on my bank statement: INT'L 0018601939 PAYPAL *SIMPLE NET 4029357733 Please can you advise me on the order status? thanks. Dear Cathy, Thank you for contacting Fresh Fragrances & Cosmetics. We are unfortunately unable to locate details of your order. Can you please confirm the amount, when you made the purchase and what you purchased? Can you also confirm if you used the same email address for the purchase details? We look forward to your reply so we can resolve this as soon as possible,
27/03/2012	When visiting Australia I bought Jean Charles Vitamin E night creme and loved it. Can this be purchased in the United States? I live in New York and When visiting Australia I bought Jean Charles Vitamin E night creme and loved it. Can this be purchased in the United States? I live in New York and can't seem to find anyone who carries your product. Please let me know if I must order through you; the prices as well. I would also appreciate a price list for all your products. Thank you! Dear Elizabeth, Thank you for ocntacting Fresh Fragrances & Cosmetics. Unfortunately we od not stock the Jean Charles brand. We recommend ocntacting the Jean Charles brand directly for information on stockists within USA. The directl ink is: http://jeancharlescosmetics.com/contact We do believe that Amazon does stock this product and recommend checking Amazon as well. We hope this assists your query and we do apologise we were unable to help you further.
26/03/2012	Hello, just wondering will you be stocking By Terry Baume de Rose Lip Care wand SPF15. Thanks http://www.byterry.com/skin-care/rose-skincare/replen Hello, just wondering will you be stocking By Terry Baume de Rose Lip Care wand SPF15. Thanks http://www.byterry.com/skin-care/rose-skincare/replenish/baume-de-rose-anglais.html Dear Katrina, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we are currently out of stock of both of the requested products. We do anticipate we will have more stock mid to late April and recommend checking our website regularly. For your convenience here are the direct links to the products: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=120198 http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=120199 You may also like to consider the following alternatives: Elizabeth Arden Eight Hour Cream Lip Protectant Stick SPF 15 (Jewel Collection), $24.00 http://www.fragrancesandcosmetics.com.au/skincare/Elizabeth_Arden_Eight_Hour_Cream_Lip_Protectant_Stick_SPF_15__Jewel_Collection__134220.html Frsh Sugar Passion Lip Treatment SPF 15, $32.00 http://www.fragrancesandcosmetics.com.au/skincare/Fresh_Sugar_Passion_Lip_Treatment_SPF_15_135525.html Kiehl's Lip Balm SPF 15 - Hue No. 58B (Petrolatum Lip Protectant), $18.00 http://www.fragrancesandcosmetics.com.au/skincare/Kiehl_s_Lip_Balm_SPF_15___Hue_No__58B___Petrolatum_Lip_Protectant__58345.html We hope this assists your query.
26/03/2012	Can i pick up Green tea room perfume Loccitane in person in Melbourne? As i am looking at buying considerable quantity_ thx_ Can i pick up Green tea room perfume Loccitane in person in Melbourne? As i am looking at buying considerable quantity_ thx_ Dear Jorgen, Thank you for contacting Fresh Fragrances & Cosmetics. Unfortunately as we are an online store only we are unable to provide pickups. Please note that only our head office is based in Melbourne and our warehouse is not located on premises. We do offer free shipping on all products and we deliver via Australian Air Express. All parcels are trackable online and if you are not home the parcel is taken to the nearest post office. Shipping takes approximately 5 working days. To start shopping simply go to: http://www.fragrancesandcosmetics.com.au/ We hope this assists your query.
26/03/2012	I am returning a product and i have lost the detailed address of where to send it back, can you please provide this in an email for me thankyou. I am returning a product and i have lost the detailed address of where to send it back, can you please provide this in an email for me thankyou. Dear Katrina, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm our postal address is as follows: Fresh Fragrances & Cosmetics Suite 12, 288 Brunswick St Fitzroy VIC 3065 Please ensure the item is returned via registered post so it is trackable. We hope this assists your query.
23/03/2012	Hello, I live in Melbourne and you have a product by DS Laboratories called 'Revita Hair Growth Stimulating Shampoo'. The reason for my enquiry- is Hello, I live in Melbourne and you have a product by DS Laboratories called 'Revita Hair Growth Stimulating Shampoo'. The reason for my enquiry- is there anyway I can purchase this product and collect it without having to wait for postage? I was hoping to pick it up as soon as possible. Please feel free to call me on 0409-174-648 or reply via email. Thanks, Christian Morabito P.S. If you choose to call me and I do not pick up the phone, please leave a voice message with your response. Cheers :) Dear Christian, Thank you for contacting Fresh Fragrances & Cosmetics. We have left a voicemail for you as we were unable to reach you. Please note that only our head office is located in Melbourne and we do not have stock on premises therefore you will be unable to collect the product from our head office. Shipping takes 5 working days and is free. You can also pay an additional $15.00 and we will ship your order via express post which takes 2-3 working days. We hope this assists your query.
22/03/2012	Hi, Is that possible for you to do the delivery less than 7-10days? I will go to overseas next Friday, and I'm in Sydney now, so is that possbile fo Hi, Is that possible for you to do the delivery less than 7-10days? I will go to overseas next Friday, and I'm in Sydney now, so is that possbile for me to receive it by next Wed? Anessa Perfect UV Sunscreen SPF 50+ PA+++ Dear Candy, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that our deliveries take 5-7 working days however if you require an item quickly we do offer express post for an addditional $15.00 which takes 2-3 working days via Australia Post. This is only available for skincare and makeup and excludes fragrances. All parcels are trackable online and if you require an order urgently we do recommend placing the order before close of business today so your order is dispatched overnight for a speedy delivery. Also we offer a free loyalty membership where you receive an additional 5% off. To join simply click on the following link: http://www.fragrancesandcosmetics.com.au/clubMemberReg.aspx We hope this assists your query.
22/03/2012	Do you stock the 100ml version of the Aramis Lab Series Daily Moisture Defence Lotion SPF 15? Your web site shows the 50ml vrsion, but I want the 100 Do you stock the 100ml version of the Aramis Lab Series Daily Moisture Defence Lotion SPF 15? Your web site shows the 50ml vrsion, but I want the 100ml version. I have bought this from you previously. Thanks Dear Robert, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm we are currently out of stock of the Daily Moisture Defense Lotion SPF 15 100ml. We do anticipate more stock within 3 weeks and we do recommend you check our website regularly. For your convenience here is the direct link to the product: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=100372 You may be interested in the following alternatives: Aramis Daily Moisture Defense Lotion SPF 15, $55.00 http://www.fragrancesandcosmetics.com.au/men-skincare/Aramis_Daily_Moisture_Defense_Lotion_SPF_15_100361.html Aramis Power Protector SPF 50, 100ml, $63.00 http://www.fragrancesandcosmetics.com.au/men-skincare/Aramis_Power_Protector_SPF_50_103572.html Avene Hydrance Optimale SPF 25 Hydrating Cream, $45.00 http://www.fragrancesandcosmetics.com.au/skincare/Avene_Hydrance_Optimale_SPF_25_Hydrating_Cream_123999.html We hope this assists your query.
21/03/2012	hi, do you currently have the nioxin system 1 cleanser 1000ml and the goldwell lagoom jam volume gel 150ml in stock? I ask because I don’t want to pl hi, do you currently have the nioxin system 1 cleanser 1000ml and the goldwell lagoom jam volume gel 150ml in stock? I ask because I don’t want to place an order then receive an email saying it’s out of stock. Thanks Dear Nader, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm we have very limited stock of the System 1 Cleanser For Fine Hair, Non Chemically Enhanced Hair, Normal to Thin-Looking Hair and would recommend purchasing as soon as possible to avoid out of stock issues. We can confirm we have stock of the Style Sign Lagoom Jam Volume Gel and plenty in stock. Below are the links for both products: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=87349 http://www.fragrancesandcosmetics.com.au/haircare/Goldwell_Style_Sign_Lagoom_Jam_Volume_Gel_114919.html We hope this assists your query.
21/03/2012	Hi i purchased some makeup yeaterday and just saw your free gift offer today. Am i entitled to this gift? Thanks enza Hi i purchased some makeup yeaterday and just saw your free gift offer today. Am i entitled to this gift? Thanks enza Dear Enza, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that as you placed your order after the enewsletter annoucement you will also receive the Stila eyeshadow free gift. We anticipate your delivery will be in 5 working days. We hope this assists your query.
19/03/2012	please can you tell me when you will get phytodefrisant back in stock wish to order alot of it or should i find another website. urgent please can you tell me when you will get phytodefrisant back in stock wish to order alot of it or should i find another website. urgent Dear Tracy, Thank you for contacting Fresh Fragrances & Cosmetics. Unfortunately we have been advised that the Phytodefrisant range has been discontinued and our buying department is no longer able to source it. You may however like to consider the following alternatives: Davines Defining System Relaxing Fluid, $26.00 http://www.fragrancesandcosmetics.com.au/haircare/Davines_Defining_System_Relaxing_Fluid_89016.html Kerastase Nutritive Oleo-Relax Smoothing Concentrate Care (Dry & Rebellious Hair), $53.00 http://www.fragrancesandcosmetics.com.au/haircare/Kerastase_Kerastase_Nutritive_Oleo_Relax_Smoothing_Concentrate_Care__Dry___Rebellious_Hair__91432.html Pureology Super Smooth Relaxing Hair Masque, $81.00 http://www.fragrancesandcosmetics.com.au/haircare/Pureology_Super_Smooth_Relaxing_Hair_Masque_113561.html We hope this assists your query.
19/03/2012	Hey there, I was just wondering how long an order would take to get to Brisbane, I wish to order a product for my sister, but her birthday is on the Hey there, I was just wondering how long an order would take to get to Brisbane, I wish to order a product for my sister, but her birthday is on the 27th. Would it get here in time? thanks>! Dear Paul, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that deliveries to Brisbane take approximately 5 working days. Parcels are trackable online and we do use Australian Air Express for all parcels except express shipping which is via Australia Post. We also offer free giftwrapping and free gift cards. We hope this assists your query.
18/03/2012	Do you ship to NZ? Costs? Do you ship to NZ? Costs? Dear Valerie, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we do ship to New Zealand and that shipping is FREE. You may like to shop on our NZ Fresh website. The url is http://www.fragrancesandcosmetics.co.nz/ We ship via NZ Post Haste and all parcels are trackable online via http://www.posthaste.co.nz/tracktrace.html We hope this assists your query.
17/03/2012	sorry but I dont understand, I can buy in your shop ? (I live in Italy) Best regards Monica sorry but I dont understand, I can buy in your shop ? (I live in Italy) Best regards Monica Dear Monica, Thank you for contacting Fresh Fragrances & Cosmetics. Unfortunately due to customs restriction in Italy, we are unable to ship to Italy. We do apologise for the inconvenience. We can however ship to neighbouring countries. We hope this assists your query.
17/03/2012	Hello, I would like to know if you send the stuff to The Netherland and Romania? I see on your website FREE shipping so that's why I contact you. I Hello, I would like to know if you send the stuff to The Netherland and Romania? I see on your website FREE shipping so that's why I contact you. I hope to hear soon from you. Kindly regards, Roy Tewarie Dear Roy, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we do currently ship to Netherlands & Romania. Shipping is FREE to all countries including Romania & Netherlands. To start shopping simply go to http://www.fragrancesandcosmetics.com.au/ We hope this assists your query.
16/03/2012	do you make delivery to Malaysia ? do you make delivery to Malaysia ? Dear Jan, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we do ship to Malaysia. Shipping is FREE and can be trakced online. To start shopping simply go to: http://www.fragrancesandcosmetics.com.au/ We hope this assists your query.
14/03/2012	Hi, I wish to buy Jane Irredale Dream tint SPF 15 in Medium Light. This shade was available around December 2011. I have been checking weekly since Hi, I wish to buy Jane Irredale Dream tint SPF 15 in Medium Light. This shade was available around December 2011. I have been checking weekly since then. It doesn't seem to be available since December? Will you have some in stock soon? I am putting off placing an order for some hair products until i can purchase them all together. Please help.... Many Thanks, Nicole Dear Nicole, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that the Dream Tint Moisture Tint SPF 15 - Medium Light is currently out of stock. We have contacted our buying department for an ETA and will advise you accordingly. We do recommend checking our website as we do replenish daily. For your convenience here is the direct link to the product: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=99177 You may also like to consider the following alternatives: Laura Mercier Oil Free Tinted Moisturizer SPF 20 - Sand, $65.00 http://www.fragrancesandcosmetics.com.au/makeup/Laura_Mercier_Oil_Free_Tinted_Moisturizer_SPF_20___Sand_66490.html Dr Denese HydroShield Tinted Moisturizer SPF 15 - Light, $35.00 http://www.fragrancesandcosmetics.com.au/skincare/Dr__Denese_HydroShield_Tinted_Moisturizer_SPF_15___Light_130527.html Clinique Moisture Surge Tinted Moisturizer SPF 15 # 02 (VF-N), $36.00 http://www.fragrancesandcosmetics.com.au/makeup/Clinique_Moisture_Surge_Tinted_Moisturizer_SPF_15___02__VF_N__127868.html We hope this assists your query.
14/03/2012	hi, i want to order but i'm not sure that you can shipp to the france if you can answer me as quick as possible, thanks! hi, i want to order but i'm not sure that you can shipp to the france if you can answer me as quick as possible, thanks! Dear Sanem, Thank you for contacting Frsh Fragrances & Cosmetics. Unfortunately due ot customs restrictions we are unable to ship to France. We can however ship to neighbouring countries. We do apologise for the inconvenience and we hope this assists your query.
13/03/2012	Product Name ral Matte Powder Makeup SPF 10 - # 57 Ivory Beige (US Version) (Box Slightly Damaged) I originally order this item and was then advised Product Name ral Matte Powder Makeup SPF 10 - # 57 Ivory Beige (US Version) (Box Slightly Damaged) I originally order this item and was then advised it was out of stock after the order was placed. I was told it would only be a few weeks and would be back on stock. Is there an updated on the stock. Dear Ally, Thank you for contacting Fresh Fragrances & Cosmetics. We do apologise for the late response. We can confirm that the ral Matte Powder Makeup SPF 10 - # 57 Ivory Beige (US Version) (Box Slightly Damaged) is currently out of stock. We do anticipate more stock early April however if you have been provided with store credit and wish to receive a refund please let us know and we can arrange this for you. We do recommend checking regularly as we do replenish daily. For your convenience here is the direct link to the product: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=131968 May we also suggest the following alternatives: Clinique Perfectly Real Radiant Skin Compact Makeup SPF29 - # 01 Ivory, $66.00 http://www.fragrancesandcosmetics.com.au/makeup/Clinique_Perfectly_Real_Radiant_Skin_Compact_Makeup_SPF29_____01_Ivory_102479.html Shiseido The Makeup Compact Foundation SPF15 w/ Case - I40 Natural Fair Ivory, $52.00 http://www.fragrancesandcosmetics.com.au/makeup/Shiseido_The_Makeup_Compact_Foundation_SPF15_w__Case___I40_Natural_Fair_Ivory_68791.html Christian Dior Diorskin Nude Natural Glow Creme Gel Compact Makeup SPF20 - # 010 Ivory, $66.00 http://www.fragrancesandcosmetics.com.au/makeup/Christian_Dior_Diorskin_Nude_Natural_Glow_Creme_Gel_Compact_Makeup_SPF20_____010_Ivory_114310.html We hope this assists your query.
12/03/2012	I recieved an e-mail requesting a copy of my drivers licence? I have never ever in all my on-line orders been asked for this. $280.25 was withdrawn I recieved an e-mail requesting a copy of my drivers licence? I have never ever in all my on-line orders been asked for this. $280.25 was withdrawn on my checking account on 3/2/12. I should have recieved these products. Please over night them or I will go to my bank and have these charges revirsed tomorrow, 3/12/12. Please don't loose a good customer, I thought. Please call me at 719-360-1212. The number you have on your web page is incorrect, I tried to call it several times. I expect to have what I ordered over nighted to me please let me know if you will do this or I will dispute and revierse these charges. Thank you for your quick response. Paula Bowen-Hills. Dear Paula, Thank you for contacting Fresh Fragrances & Cosmetics. It is our policy with large orders that a further one time check is made. We do require either a copy of your driver's license or some form of identification. We also accept utility bills, such as phone or gas as a form of identification provided the postal address is a match. This is due to the high level of online fraud and we need to ensure the rightful cardholder made the purchase. Alternatively if you can let us know which merchant name you were billed under we can then process the order for you. Please email the required documentation and/or the merchant name to support@fragrancesandcosmetics.com.au If you still wish to have the order cancelled please let us know via return email and we will cancel the order for you. We do apologise for the inconvenience and we hope this assists your query.
11/03/2012	HI, Will you be restocking the PCA Skin Rejuvenating Serum - pHaze 24? If so, how long till you have it back in stock? Regards D HI, Will you be restocking the PCA Skin Rejuvenating Serum - pHaze 24? If so, how long till you have it back in stock? Regards D Busch Dear Darryn, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm we are currently out of stock of the PCA Skin Rejuvenating Serum and have contacted our buying department for an ETA and we will advise you accordingly. We do recommend checking our website regularly as we do replenish daily. For your convenience here is the direct link to the product: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=110701 You may also like to consider the following alternatives: Dr Denese HydroShield Ultra Moisturizing Face Serum, $61.00 http://www.fragrancesandcosmetics.com.au/skincare/Dr__Denese_HydroShield_Ultra_Moisturizing_Face_Serum_102460.html Boscia Antioxidant Recovery Treatment C, $59.00 http://www.fragrancesandcosmetics.com.au/skincare/Boscia_Antioxidant_Recovery_Treatment_C_122291.html Dr Dennis Gross Hydra-Pure Firming Serum, $115.00 http://www.fragrancesandcosmetics.com.au/skincare/Dr_Dennis_Gross_Hydra_Pure_Firming_Serum_111296.html We hope this assists your query. We hope this assists your query.
11/03/2012	How long does shipping take? How long does shipping take? Dear Sara, Thank you for contacting Fresh Fragrances & Cosmetics. Our shipping timeframe varies depending on your location. Major cities within Australia have a timeframe of 5 working days however if you live outside the metropolitan region then deliveries take 7-10 working days. Parcels dispatched to overseas countries vary dependant on the ocuntry and its postal services. If you can specify your postcode via return email we could certainly specify the timeframe for you clearer. Please note shipping is free worldwide and is trackable online. We hope this assists your query.
11/03/2012	Hi, I have a online store, I would like to know if you carried vials and miniatures as aswell as tester, please let me know your requirement as well Hi, I have a online store, I would like to know if you carried vials and miniatures as aswell as tester, please let me know your requirement as well as prices in dollar currency. Thanks so much Dear Albert, Thank you for contacting Fresh Fragrances & Cosmetics. Unfortunately as testers are difficult to source we are unable to provide these. We currently only offer the following minitures: http://www.fragrancesandcosmetics.com.au/prodSearchResult.aspx?brand=&searchKey=miniatures All our prices are in Australian dollars and we ship for free worldwide with online tracking available. We hope this assists your query.
11/03/2012	Hello, Do you ship to China. Thank you Katherine Hello, Do you ship to China. Thank you Katherine Dear Katherine, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we do ship to China and that shipping is FREE. Shipping takes approximately 10 working days and is trackable online. To start shopping simply click on the following link: http://www.fragrancesandcosmetics.com.au/ We hope this assists your query.
10/03/2012	Hi, Just wondering when you would be getting more of the Laura mercier oil free foundation in sunny beige. Thanks. Hi, Just wondering when you would be getting more of the Laura mercier oil free foundation in sunny beige. Thanks. Dear Dee, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm we are currently out of stock of the Oil Free Foundation - Sunny Beige ( For Fair to Light Skin Tones ) and have contacted our buying department for an ETA and we will advise you accordingly. We do recommend checking our website regularly as we do replenish daily. For your convenience here is the direct link to the product: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=48066 You may also like to consider the following alternatives: Clinique Anti Blemish Solutions Liquid Makeup - # 05 Fresh Beige, $44.00 http://www.fragrancesandcosmetics.com.au/makeup/Clinique_Anti_Blemish_Solutions_Liquid_Makeup_____05_Fresh_Beige_112672.html GloMinerals GloProtective Oil Free Liquid Foundation Satin Finish - Beige Meidum, $47.00 http://www.fragrancesandcosmetics.com.au/makeup/GloMinerals_GloProtective_Oil_Free_Liquid_Foundation_Satin_Finish___Beige_Meidum_97296.html Laura Mercier Silk Creme Foundation - Sand Beige (Warm Beige/ Medium to Golden Skin Tones), $64.00 http://www.fragrancesandcosmetics.com.au/makeup/Laura_Mercier_Silk_Creme_Foundation___Sand_Beige__Warm_Beige__Medium_to_Golden_Skin_Tones__58727.html We hope this assists your query.
10/03/2012	Hi, can you please tell me if you can get the Jonathan Product Dirt Texturizing Paste? This product is fantastic & my husband & son love it. Cheers Hi, can you please tell me if you can get the Jonathan Product Dirt Texturizing Paste? This product is fantastic & my husband & son love it. Cheers Dear Rosemarie, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we are currently out of stock of the Dirt Texturizing Paste. We have contacted our buying department who will advise us of an ETA and we will advise you accordingly. We do recommend checking our website on a regular basis as we do replenish daily. For your convenience here is the direct link to the product: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=98840 You may also like to consider the following alternatives: KMS California Hair Play Molding Paste (Pliable Texture & Definition), $29.00 http://www.fragrancesandcosmetics.com.au/haircare/KMS_California_Hair_Play_Molding_Paste__Pliable_Texture___Definition__133034.html L'Oreal Professionnel Tecni.Art A Head Web - Design Sculpting Paste, $28.00 http://www.fragrancesandcosmetics.com.au/haircare/L_Oreal_Professionnel_Tecni_Art_A_Head_Web___Design_Sculpting_Paste_88013.html Redken Men Mint Shape Forming Paste (Medium Control), $31.00 http://www.fragrancesandcosmetics.com.au/haircare/Redken_Men_Mint_Shape_Forming_Paste__Medium_Control__113212.html We hope this assists your query.
10/03/2012	HELLO!NEXT WEEK I WANT TO ORDER SOMETHING FROM YOUR SITE!I LIVE IN GREECE AND I WANT TO KNOW: 1. HOW MUCH DOES THE SHIPPING COSTS 2. IN HOW MANY DAYS HELLO!NEXT WEEK I WANT TO ORDER SOMETHING FROM YOUR SITE!I LIVE IN GREECE AND I WANT TO KNOW: 1. HOW MUCH DOES THE SHIPPING COSTS 2. IN HOW MANY DAYS WILL I RECEIVE MY PRODUCT AND 3. I WILL RECEIVE IT FROM MY LOCAL POST OFFICE? THANKS!! Dear Chrysanthi, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we do shipping to Greece and that shipping is free of charge. All parcels have tracking numbers and are trackable online. Shipping takes approximately 7-10 working days and if you are not home the parcel will be taken to the nearest post office. To start shopping simply click on the following link: http://www.fragrancesandcosmetics.com.au/ We hope this assists your query.
08/03/2012	I cannot possibly search through all your Mens 'fragrances' but I am looking for a Mens Aftershave with a Musk scent. There appears to be some spray- I cannot possibly search through all your Mens 'fragrances' but I am looking for a Mens Aftershave with a Musk scent. There appears to be some spray-on colognes but not aftershave. Could you help please. Best regards Laurie Dear Laurie, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we do have aftershaves containing musk scent. Here are our recommendations: Guy Laroche Horizon After Shave Balm, $36.00 http://www.fragrancesandcosmetics.com.au/men-perfume/Guy_Laroche_Horizon_After_Shave_Balm_36354.html Old Spice Timeless Classics Coffret: Eau De Cologne 73ml/2.5oz + After Shave 125ml/4.25oz, $37.00 http://www.fragrancesandcosmetics.com.au/men-perfume/Old_Spice_Timeless_Classics_Coffret__Eau_De_Cologne_73ml_2_5oz___After_Shave_125ml_4_25oz_125314.html Narcisco Rodriguez For Him After Shave Lotion, $77.00 http://www.fragrancesandcosmetics.com.au/men-perfume/Narciso_Rodriguez_For_Him_After_Shave_Lotion_88081.html We hope this assists your query.
08/03/2012	I wonder if you have in stock Yves Saint Laurent Lipstick no. 49 of which we need 2 & 1x Matching Nail Polish & 1x Base coat. I wonder if you have in stock Yves Saint Laurent Lipstick no. 49 of which we need 2 & 1x Matching Nail Polish & 1x Base coat. Phone 02 99087074 Dear David, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we are currently out of stock of the Pure Lipstick - No.49 Rose Tropical. We expect mroe stock within 3 weeks and do recommend you check regularly. For your convenience here is the direct link to the product: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=35835 We unfortunately do not stock the YSL base coat or the matching nail varnish. You may however like to consider the following alternatives: Rouge Dior Voluptuous Care Lipcolor - No. 349 Pink Junon, $42.00 http://www.fragrancesandcosmetics.com.au/makeup/Christian_Dior_Rouge_Dior_Voluptuous_Care_Lipcolor___No__349_Pink_Junon_111872.html Rouge Dior Voluptuous Care Lipcolor - No. 565 Trafalgar Pink, $42.00 http://www.fragrancesandcosmetics.com.au/makeup/Christian_Dior_Rouge_Dior_Voluptuous_Care_Lipcolor___No__565_Trafalgar_Pink_112747.html Estee Lauder Signature Hydra Lustre Lipstick - 76 Pink Kiss (Unboxed), $22.00 http://www.fragrancesandcosmetics.com.au/makeup/Estee_Lauder_Signature_Hydra_Lustre_Lipstick___76_Pink_Kiss__Unboxed__113289.html Givenchy Rouge Interdit Satin Lipstick - #21 Vamp Pink, $34.00 http://www.fragrancesandcosmetics.com.au/makeup/Givenchy_Rouge_Interdit_Satin_Lipstick____21_Vamp_Pink_76566.html We hope this assists your query.
08/03/2012	Hi - I can't sign into my account, I enter my email address and it says I don't have an account. Thanks Hi - I can't sign into my account, I enter my email address and it says I don't have an account. Thanks Dear Sissi, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm you are registered in Fresh NZ not Fresh Australia. To login please ensure you click on the following link: http://www.fragrancesandcosmetics.co.nz/clubLogin.aspx We also recommend you save the link in your favourites for future use. We hope this assists your query.
07/03/2012	Is the Guerlain Voyage Imperial Powder Luxury Edition refillable. Thank you Is the Guerlain Voyage Imperial Powder Luxury Edition refillable. Thank you Dear Charlene, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that the Voyage Imperial Powder Luxury Edition by Guerlain is not refillable. To view and to purchase this item simply click on the following link: http://www.fragrancesandcosmetics.com.au/makeup/Guerlain_Meteorites_Voyage_Imperial_Pressed_Powder__Luxury_Edition__104876.html We offer free shipping worldwide which is trackable online via Australian Air Express. Deliveries take 5-7 working days. We hope this assists your query.
06/03/2012	Dear Sir, please provide me this Product (Professionnel Homme Renaxil Anti-Hair Loss Innovation (Advanced Hair Loss)) Dear Sir, please provide me this Product (Professionnel Homme Renaxil Anti-Hair Loss Innovation (Advanced Hair Loss)) Dear Sandhya, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we do have stock of the Professionnel Homme Renaxil Anti-Hair Loss Innovation (Advanced Hair Loss). To view and to purchase this product simply click on the following link: http://www.fragrancesandcosmetics.com.au/men-perfume/L_Oreal_Professionnel_Homme_Renaxil_Anti_Hair_Loss_Innovation__Advanced_Hair_Loss__114236.html We offer free trackable shipping worldwide and delivery takes approxiamtely 5-7 working days. We hope this assists your query.
05/03/2012	I am after the Tabac 300ml cologne which you do have in stock, but I am also after Tabac 100ml after shave lotion which I don't see on your site. I I am after the Tabac 300ml cologne which you do have in stock, but I am also after Tabac 100ml after shave lotion which I don't see on your site. I need to purchase 6 of them. Are you getting more in Thanks for your time Dear Mary, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that we have been unable to source the 100 ml Tabac After Shave Lotion for the past 6 months and our buying department is unable to adivse when or if the item will be return into stock. To view our full range of Tabac products simply click on the following link: http://www.fragrancesandcosmetics.com.au/brands/Tabac.htm You may also like to consider the following after shave lotions: Aramis Classic After Shave Lotion Splash, $58.00 http://www.fragrancesandcosmetics.com.au/men-perfume/Aramis_Classic_After_Shave_Lotion_Splash_8174.html Dolce & Gabbana After Shave Splash, $54.00 http://www.fragrancesandcosmetics.com.au/men-perfume/Dolce___Gabbana_After_Shave_Splash_8660.html RochasMan After Shave Lotion, $38.00 http://www.fragrancesandcosmetics.com.au/men-perfume/Rochas_RochasMan_After_Shave_Lotion_37998.html We hope this assists your query.
04/03/2012	hi, re: Angel Innocent Rock is this item boxed and sealed? thanks, hi, re: Angel Innocent Rock is this item boxed and sealed? thanks, Dear Sorin, Thank you for contacting Fresh Fragrances & Cosmetics. We can confirm that unless otherwise stated all fragrances are boxed and sealed. We can therefore ocnfirm that the Angel Innocent Rock will arrive boxed and sealed. To view and to purchase this product simply click on the following link: http://www.fragrancesandcosmetics.com.au/women-fragrances/Thierry_Mugler_Angel_Innocent_Rock_Eau_De_Toilette_Spray_102846.html Shipping is free worldwide and trackable online with deliveries within approximately 5-7 working days. We hope this assists your query.
04/03/2012	I am wishing to order Keratin Complex Intense RX Serum $50.00 but it allows me to order but the product states that it does not ship to Australia and I am wishing to order Keratin Complex Intense RX Serum $50.00 but it allows me to order but the product states that it does not ship to Australia and New Zealand. If I do place/pay my order, will it be delivered to my address in Australia? Dear Susie, Thank you for contacting Fresh Fragrances & Cosmetics. Please note that as this product contains formaldehyde it cannot be shipped to Australia or New Zealand as these products are currently under review by the ACCC and cannot be sold. These products will most likely be banned within Australia as formaldehyde is potentially carcinogenic. To view our full range of Keratin Complex products simply click on the following link: http://www.fragrancesandcosmetics.com.au/brands/Keratin_Complex.htm We hope this information assists you.
03/03/2012	I am after Bare Minerals original fairly light, which you have for sale (http://www.fragrancesandcosmetics.com.au/makeup/Bare_Escentuals_BareMinerals I am after Bare Minerals original fairly light, which you have for sale (http://www.fragrancesandcosmetics.com.au/makeup/Bare_Escentuals_BareMinerals_Original_SPF_15_Foundation_____Fairly_Light__N10__109351.html). Can you advise whether this item is located in Australia and the amount of time it would take to deliver to the A.C.T.? Dear Robert, Thank you for contacting Fresh Fragrances & Cosmetics. Our head office is based in Melbourne however as we ship worldwide free of charge our warehouse is located in Hong Kong as this is a more convenient location. We can confirm that deliveries to ACT usually take 5 working days and are trackable online via Australian Air Express. We have been operating for more than 7 years and have a large customer base. We hope this assists your query.
01/03/2012	I was given a tube of creme mains dry skin hand cream. 20% shes butter. unable to source, it is just perfect for me, I use it overall and it is perfe I was given a tube of creme mains dry skin hand cream. 20% shes butter. unable to source, it is just perfect for me, I use it overall and it is perfect. No bumps or lumps. Can you help please Dear Hannalore, Thank you for ocntacting Fresh Fragrances & Cosmetics. Great news! We can confirm we do have this product in stock. To view and to purchase this product simply click on the following link: http://www.fragrancesandcosmetics.com.au/skincare/L_Occitane_Shea_Butter_Hand_Cream_42063.html We offer free shipping and all parcels are trackable online. Psst! Want to save even more? Simply become a member of our loyalty club free of charge and you will save an additional 5% off. To join simply click on the following link: http://www.fragrancesandcosmetics.com.au/clubMemberReg.aspx We hope this assists your query.
01/03/2012	Hi there, do you have colour ocher 30 in the shiseido white lucent brightening powder. Thank you Meg Parkinson Hi there, do you have colour ocher 30 in the shiseido white lucent brightening powder. Thank you Meg Parkinson Dear Meg, Thank you for contacting Fresh Fragrances & Cosmetics. Unfortunately we are currently out of stock of the White Lucent Brighten Powder Foundation ( Case + Refill ) - Ocher 30. We are checking witho ur buying department to see if this product will be restocked in future and when. We will advise you once we have a response. We do recommend checking our website regularly as we do replenish daily. For your convenience here is the direct link to the product: http://www.fragrancesandcosmetics.com.au/product.aspx?ProdId=83445 May we also suggest the following alternatives: Clinique Almost Powder MakeUp SPF 15 - No. 03 Light (New Packaging), $38.00 http://www.fragrancesandcosmetics.com.au/makeup/Clinique_Almost_Powder_MakeUp_SPF_15___No__03_Light__New_Packaging__93778.html Giorgio Armani Lasting Silk UV Compact Foundation SPF 17 - # 7, $77.00 http://www.fragrancesandcosmetics.com.au/makeup/Giorgio_Armani_Lasting_Silk_UV_Compact_Foundation_SPF_17_____7_129508.html Lancome Maqui Blanc Miracle Compact SPF35 (with White Case) - # O-04, $69.00 http://www.fragrancesandcosmetics.com.au/makeup/Lancome_Maqui_Blanc_Miracle_Compact_SPF35__with_White_Case______O_04_126711.html We hope this assists your query.

Fresh Fragrances & Cosmetics Customer Service & FAQ registry

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